Privacy Policy

 

At Kando Studio, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and store your personal data in compliance with the United Kingdom Data Protection Act 2018 (DPA) and the General Data Protection Regulation (GDPR).

By using our website www.kandostudio.com, you consent to the terms of this privacy policy.

Data Controller

The data controller for your personal data is Fariba Soltani LTD, a company registered in the United Kingdom under company number 09637687. If you have any questions or concerns about how we handle your personal data, please contact us at [email protected]. Kando Studio is a trading name for Fariba Soltani LTD.

Data We Collect

We may collect and process the following personal data when you use our website:

• Personal information such as your name, email address, phone number, and billing and shipping address.
• Payment information, including your credit card or other payment details, if you make a purchase through our website.
• Technical data, such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform.
• Usage data, such as information about how you use our website, products, and services.

We collect this data directly from you when you provide it to us, or automatically as you use our website.

How We Use Your Data

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

We use your personal data for the following purposes:

• To provide you with the products and services you have requested, such as processing your orders and payments, and shipping products to you.
• To manage and improve our website, products, and services, including troubleshooting, data analysis, testing, and research.
• To communicate with you, including responding to your queries and providing customer support.
• To comply with our legal and regulatory obligations.

We may also use your personal data for marketing purposes, such as sending you promotional emails and newsletters. You have the right to opt-out of receiving marketing communications at any time by contacting us at [email protected].

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

Security of Your Data

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Your Rights

Under the DPA and GDPR, you have certain rights with respect to your personal data. You have the right to:

• Access your personal data and receive a copy of the personal data we hold about you.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to the processing of your personal data.
• Request restriction of processing of your personal data.
• Request transfer of your personal data to another party.

If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request as soon as possible and in any event within one month of receiving your request.

Changes to This Privacy Policy

We reserve the right to modify or update this privacy policy at any time. Any changes we make to this privacy policy will be